Provisioning Work Environments on Personal Mobile Devices

ABSTRACT

A virtual business mobile device can be provisioned on a personal mobile device, by binding a mobile application for provisioning the business mobile device to a privileged component of a host operating system of the personal mobile device, wherein the binding enables a software virtualization layer and a management service component of the mobile application to execute in a privileged mode. The mobile application is then able to download a virtual phone image for the business mobile device and security-related policy settings relating to use of the business mobile device from a mobile management server, wherein the software virtualization layer is able to launch a virtual machine for the business mobile device based on the virtual phone image. Once the virtual phone image has been downloaded, the management service component initiates a periodic attempt to establish a connection with the mobile management server to comply with the downloaded security-related policy settings.

CROSS REFERENCE TO RELATED APPLICATIONS

This application is a continuation of application Ser. No. 13/678,964,filed on Nov. 16, 2012, and entitled “Provisioning Work Environments onPersonal Mobile Devices” (Attorney Docket No. A838.01), which is herebyincorporated herein by reference in its entirety. application Ser. No.13/678,964 claims the benefit of U.S. Provisional Patent Application61/562,979 filed on Nov. 22, 2011 and entitled “Provisioning WorkEnvironments on Personal Mobile Devices” (Attorney Docket No. A838.PRO),which is hereby incorporated by reference. application Ser. No.13/678,964 is also related to the patent applications entitled“Controlling Use of a Business Environment on a Mobile Device” (AttorneyDocket No. A838.02) and “User Interface for Controlling Use of aBusiness Environment on a Mobile Device” (Attorney Docket No. A838.03),all of which are assigned to the assignee of this application and havebeen filed on the same day as this application.

BACKGROUND

Over the past decade, enterprises have experienced a substantialincrease in the productivity of its workforce when providing them withbusiness mobile devices. In the past, given their high cost, businessmobile devices were mainly allocated to management and focused onproviding employees with email access and cellular phone capabilities.However, recent improvements in the computing power, mobile displaytechnologies and connection speeds of mobile devices, combined with thecontinued decreases in hardware costs, have made powerful mobile devicesavailable even to the general public for personal use. More and moreindividuals personally own powerful mobile devices, such as smartphones,that, in addition to serving as a cellular phone, can be used in many ofthe same ways as a desktop or a laptop, such as accessing emails,browsing documents or the internet, game playing, listening to audio orviewing a video, and personal information management (PIM).

Due to the above trends in mobile devices, enterprises are currentlyexperiencing an “invasion” of personal devices into the workplace. Giventhe sophisticated capabilities of their personal mobile devices,employees no longer desire possessing a separate personal and businessmobile device and continually pressure information technology (IT)departments to support personal devices brought into the workplace. Assuch, IT departments struggle to maintain a proper balance betweenenabling a certain level of access to enterprise data (e.g., such asaccess to email, contacts, documents, and the like) on personal devicesand ensuring adequate security measures to protect corporateintellectual property in such enterprise data. This phenomenon has ledenterprises to investigate the viability of a “Bring Your Own Device”(BYOD) strategy to IT, where a personal mobile device is provisioned byIT departments with the capability of operating as a complete businessmobile device in a secure fashion.

Such a BYOD strategy could significantly decrease IT costs (e.g., byeliminating or reducing the need to purchase and provision hardwaredevices) and provide mobile enterprise access to many more employeesthan was previously possible (e.g., due to cost concerns), therebyachieving greater increases in productivity than before. However,significant challenges arise in provisioning “work environment” on apersonal mobile device that maintains adequate security and datapartitioning between the employee's “personal world” and the employer's“business world.”

SUMMARY

One or more embodiments of the invention provide virtualization as thesolution for consolidating personal and business uses in a single mobiledevice. One feature of virtualization is that it preserves isolation ofthe personal and work environments. As a result, the user need notprovide enterprise IT departments any control of the user's personalenvironment and the enterprise IT departments can retain strict controlof the user's work environment. Another feature of virtualization isthat the user's work environment will be platform independent. In otherwords, regardless of the type of personal mobile device the userchooses, the resulting business mobile device through virtualizationwill be identical. Therefore, enterprise IT departments need to supportonly one type of business mobile device.

One method of provisioning a business mobile device on a personal mobiledevice, according to one or more embodiments of the invention, comprisesbinding a mobile application for provisioning the business mobile deviceto a privileged component of a host operating system of the personalmobile device, wherein the binding enables a hypervisor component and amanagement service component of the mobile application to execute in aprivileged mode. The mobile application is then able to download avirtual phone image for the business mobile device and security-relatedpolicy settings relating to use of the business mobile device from amobile management server managed by an employer of a user of thepersonal mobile device, wherein the hypervisor component is able tolaunch a virtual machine for the business mobile device based on thevirtual phone image. Once the virtual phone image has been downloaded,the method continues by initiating a periodic attempt to establish aconnection between the management service component of the mobileapplication and the mobile management server to comply with thedownloaded security-related policy settings.

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1 is an illustration of an example use case in which embodimentsmay be practiced.

FIG. 2 depicts an embodiment of a mobile management platform that may beutilized by an IT department to provision a business mobile device on apersonal mobile device 100.

FIGS. 3A-3E depict embodiments of an administrator user interface of aadministration service for provisioning a business mobile device on apersonal mobile device.

FIG. 4 depicts an internal system architecture of a personal mobiledevice that supports a business mobile device according to anembodiment.

FIG. 5 is a flow that illustrates a process for provisioning a virtualphone image for a business mobile device on a personal mobile device.

FIG. 6 is a flow that illustrates a process for establishing leasingcommunications between a mobile management platform server and apersonal mobile device.

DETAILED DESCRIPTION

FIG. 1 is an illustration of an example use case in which embodimentsmay be practiced. As depicted, an IT department 115 of an enterprise 110may provide the capability to “provision” a software-based businessmobile device 105 that runs on an employee's personal mobile device 100.Such provisioning (e.g., delivery of business mobile device 105 topersonal mobile device 100) may be performed “over-the-air” through awireless network (e.g., WiFi network, etc.), cellular network 120 orcombination thereof. In certain embodiments, as described herein, such asoftware-based business mobile device 105 takes the form of a virtualmachine that runs on top of a software virtualization layer (alsosometimes referred to herein as a hypervisor) supported by the “host”operating system (e.g., Android™, iOS™, Symbian™, webOS™, etc.) ofpersonal mobile device 100 (such virtual machine sometimes also referredto herein as a “virtual phone”).

FIG. 2 depicts an embodiment of a mobile management platform that may beutilized by IT department 115 to provision a business mobile device onpersonal mobile device 100. As depicted, a mobile management platformserver 200 (e.g., software-based) is installed on a computer system ofIT department 115 and provides a number of functional components.Through human interface devices (e.g. mouse, keyboard, touchscreen,etc.), an administrator can interact with an admin user interface 205 toaccess an admin service component 210, which, as further discussedbelow, offers a variety of services to assist the administrator inprovisioning a business mobile device 105 on a personal mobile device100. As depicted in the embodiment of FIG. 2, admin service component210 may further include a virtual phone provisioning service component215 that establishes a connection (e.g., wireless) with personal mobiledevice 100 in order to deliver a virtual phone image for business mobiledevice 105 to personal mobile device 100 and a virtual phone leasingservice component 220 that periodically communicates (e.g., wirelessly)over time with personal mobile device 100 (e.g., once business mobiledevice 105 has been installed on personal mobile device 100), forexample, in order to ensure compliance with certain security policiesregarding the user's ability to access an installed business mobiledevice 105 or to provide updates to the virtual phone image of businessmobile device 105. Admin service component 210 accesses a mobilemanagement database 225 in order to manage and store, for example, userprofiles, group profiles (e.g., business groups of an enterprise, suchas sales, marketing, legal, finance, engineering, etc.), business mobiledevice policies (as further described below), virtual phone images forbusiness mobile devices, mobile applications that may be included invirtual phone images, etc. In one embodiment, mobile management database225 may comprise a relational database to store user profiles, groupsprofiles and business mobile device policies as well as a file systembased repository to store various virtual phone images and mobileapplications.

FIGS. 3A-3E depict embodiments of an admin user interface 205 of anadmin service 210. In one embodiment, admin user interface 205 and adminservice 210 are implemented as a web application accessible through aweb browser although alternative embodiments may be implementeddifferently, including, for example, as a standalone client-sideapplication. FIG. 3A illustrates an embodiment of an initial “dashboard”view that is displayed, for example, when an administrator initiallylogs into admin service 210 through admin user interface 205. The leftside of FIG. 3A provides a navigation panel enabling an administrator tomanage and view various settings relating to users that have beenprovisioned with business mobile devices, business group configurationsfor business mobile devices, policy settings for business mobiledevices, various virtual phone images for business mobile devices,mobile applications that can be provisioned to business mobile devicesand other configuration information. As illustrated, the dashboard'smain view provides an overview of recent administration activities (e.g.“activity feed”) and other usage statistics. FIG. 3B illustrates a userview displaying information relating to users who have been provisioneda business mobile device by mobile management server 200. As FIG. 3Bdepicts, users may be organized into a variety of business groups ororganizations within enterprise 110, such as sales, marketing, finance,legal, engineering and the like. As further described below, in certainembodiments, such business groups are able to set their own defaultpolicies and default virtual phone images for users in their groups. Theuser view of FIG. 3B also indicates a status of the business mobiledevice 105 provisioned by admin service 210 to each user. Such status ofa user's business mobile device may be, for example, active, inactive,locked, wiped, pending installation, and the like. In certainembodiments of this user view and as further described below, anadministrator is able to request that mobile management platform 200(e.g., via virtual phone leasing component 215, etc.) “wipe” aparticular user's business mobile device 105 from the personal mobiledevice 100 (e.g., delete the virtual phone image or otherwise remove thefunctionality of business mobile device 105), for example, when suchuser has left enterprise 110 and is no longer an employee. It should berecognized that such a wiping of business mobile device 105 does notaffect the user's ability to use personal mobile device 100. FIG. 3Cillustrates a group view displaying information relating to businessmobile devices configured for a particular business group withinenterprise 110, such as the sales group. As depicted, the group view ofFIG. 3C displays a business mobile device policy that has been set forthe sales group (i.e., the “default policies set”) as well as a virtualphone image that has been set for the sales group (i.e., the “defaultvirtual phone template”). The group view of FIG. 3C further displaysusers belonging to the sales group who have been provisioned a businessmobile device as well as enables the administrator to create, store andmodify new and existing groups.

FIG. 3D illustrates an embodiment of a policy setting view of admin userinterface 210. As depicted, the policy setting view of FIG. 3D enablesan administrator to view, create, store and modify different policiesfor managing business mobile devices. Such policies, for example and asillustrated in FIG. 3D, may include “lease” renewal settings includingan “interval” setting defining how often virtual phone leasing service220 and personal mobile device 100 attempt to establish communications,an “auto disable” time period setting, expiration (e.g., time periodexpires without an intervening interval communication with virtual phoneleasing service 220) of which may trigger personal mobile device 100 totemporarily disable business mobile device 105 (e.g., putting businessmobile device 105 into a “locked” state that prevents a user fromutilizing business mobile device 105 until a successful communication bypersonal mobile device 110 with virtual phone leasing service 220), an“auto wipe” time period setting, expiration (e.g., time period expireswithout an intervening interval communication with virtual phone leasingservice 220) of which may trigger personal mobile device to permanently“wipe,” deactivate or otherwise remove business mobile device 105 frompersonal mobile device 100, etc. Other security related policy settingsmay also be configured in the policy setting view of FIG. 3D including,for example, whether a password is required to access business mobiledevice 105, the type and strength of the password (PIN, etc.),expiration periods for passwords, length of inactivity time beforebusiness mobile device 105 presents a lock screen, amount of retriesbefore business mobile device 105 locks, etc. Other policy settings inembodiments may include whether business mobile device 105 may beaccessible by VPN, whether a debugging mode can be set on businessmobile device 105 to assist an administrator to troubleshoot issues,whether data can be cut and paste and shared between personal mobiledevice 100 and business mobile device 100, and the like.

FIG. 3E illustrates an embodiment of a virtual phone image view ofadministrator user interface 210. Through this view, an administrator isable to view, create, store and modify base virtual phone images forbusiness mobile devices (e.g., according to requirements of differentbusiness groups in enterprise 110) that can be delivered to personalmobile device 100. Such a base image or “template” may include aselected mobile “guest” operating system (e.g., Android, iOS, Symbian,webOS, etc.), selected default user settings or customizations for themobile operations system (e.g., wallpaper, shortcuts, sounds, securitysettings, network settings, third part service synchronization settings,etc.), selected installed default mobile applications, and the like.FIG. 3A also illustrates additional views accessible from the left sidenavigation panel that an administrator may desire to select in order tomanage business mobile device activity. For example, the “work phoneimages” button enables the administrator to view current virtual phoneimages that have been uploaded into mobile management database 225 aswell as to upload new virtual phone images. Similarly, the“applications” button enables the administrator to view current mobileapplications that have been uploaded into mobile management database 225and may be added to an existing or new virtual phone template. Such anapplications view may further enable the administrator to uploadadditional mobile applications from third party sources such as variousthird party application stores (e.g., Android Market, Apple App Store,Amazon Appstore, carrier applications stores, etc.). The “configuration”button may enable the administrator to view currently scheduled jobsthat have been scheduled by the administrator (e.g., delivery of virtualphone images to personal mobile devices, updates to existing virtualphone images that have already been installed on personal mobiledevices, requests to wipe virtual phone images from personal mobiledevices, etc.), a list of administrators in IT department 115 and otherconfiguration information.

It should be recognized that the views of FIGS. 3A-3E are merelyexemplary and that alternative embodiments of admin user interface 205and admin service 210 may implement different user interfaces withdifferent design decisions that offer different management functionsthan those depicted in FIGS. 3A-3E. For example, embodiments ofadministration service 210 may further provide an administrator acapability to maintain a menu of “a la carte” mobile applications thatcan be separately provisioned to a particular user's business mobiledevice 105, for example, upon request of such user and separate from anydefault mobile applications that are included in virtual phone images.

FIG. 4 depicts an internal system architecture of personal mobile device100 that supports a business mobile device according to an embodiment.Personal mobile device 100 includes a firmware operation system (OS)400, such as Android, iOS, Symbian, webOS, etc. In the embodiment ofFIG. 4, a virtual phone “enabler” component 405 is embedded intofirmware OS 400. Because it is embedded into firmware OS 400, enablercomponent 405 is able to execute certain of its functions in privilegedmodes (e.g., superuser, root access, etc.) that are typically reservedfor functions of firmware OS 400. For example, in one embodiment, upon alaunch of business mobile device 105 by a user (e.g., by selecting a“work phone” icon displayed on personal mobile device 100, etc.),enabler component 405 loads a virtual phone image for business mobiledevice 105 into the memory of personal mobile device 100 and dedicates athread for the execution of a virtual machine for business mobile device105. During execution of the virtual machine for business mobile device105, other portions of enabler component 405 may then generally supportthe transfer of control between firmware OS 400 and business mobiledevice 105 (sometimes referred to as “world switching”). In addition tothe foregoing, in certain embodiments, portions of enabler component 405may further assist with issues such as memory allocation, timers, powermanagement, communications between a hypervisor 415 (as furtherdiscussed below) running on top of firmware OS 400 and a virtualhardware platform (sometimes referred to herein as a “virtual machinemonitor”) of the virtual machine for business mobile device 105,enabling networking capabilities (e.g., TCP/IP, IPv4/IPv6, etc.) for thevirtual machine of business mobile device 105 and the like. In oneembodiment, enabler component 405 is embedded into firmware OS 400 by amobile device manufacturer or a carrier 430, such that a personal mobiledevice 100 purchased by a user (e.g. via generally available methodssuch as carrier stores, electronics stores, consumer goods stores,ecommerce web sites, etc.) already includes enabler component 405.

A personal mobile device 100 having firmware OS 400 that includesenabler component 405 is able support a mobile application package 410that comprises a variety of functional components such as a hypervisor415, a provisioning tool 420 and a management service 422. In oneembodiment, a user may download mobile application package 410 from amobile application store 435 such as the Android Market, Apple AppStore, Amazon Appstore, etc. For example, such a mobile applicationpackage 410 may take the form of a .apk file if downloaded from theAndroid Market. Once downloaded and installed on the host OS of personalmobile device 100, mobile application package 410 authenticates andbinds itself to enabler component 405, thereby enabling the variousfunctional components of mobile application package to execute in higherprivileged and/or secured modes. Hypervisor 415 is a virtualizationlayer running on top of firmware OS 400 which provides necessaryservices to enable execution of a virtual machine for business mobiledevice 105. In one embodiment, the guest OS included in a virtual phoneimage 425 for business mobile device 105 includes “paravirtualized”guest drivers for each device of personal mobile device 100 that enablesa virtual hardware layer (or virtual machine monitor) of the virtualmachine to intercept hypercalls for device specific behavior and forwardsuch hypercall requests as needed to hypervisor 415, which in turnfacilitates communication with the actual hardware devices of personalmobile device 10. It should be recognized that alternative embodimentsmay utilize a non-paravirtualized implementation where guest drivers andthe guest OS of virtual phone image 425 may be unaware that they arerunning on top of a virtualization layer. As further depicted in FIG. 4,mobile application package 410 also includes a provisioning tool 420that may, for example, provide a user interface and other supportservices to assist a user in retrieving virtual phone image 425 andother configuration information (e.g., policy configurations, additionalmobile applications, etc.) from virtual phone provisioning service 215of mobile management server 200 in IT department 115. Mobile application410 further includes a management service 422 that once installed,continuously runs as a service on the host OS and periodicallycommunicates with virtual phone leasing service, for example, in orderto comply with various security policy settings for business mobiledevice 105 or to provide various updates (e.g., OS updates,customizations, new applications, etc.) to virtual phone image 425 ofbusiness mobile device 105. In one embodiment, because managementservice 422 is able to run in a higher privilege or security level dueto its binding to enabler component 405, it cannot be manuallyterminated by the user of personal mobile device 100 (e.g., without suchuser obtaining root access, etc.).

FIG. 5 is a flow that illustrates a process for provisioning virtualphone image 425 for business mobile device 105 on personal mobile device100. In step 500, a user purchases personal mobile device 100 includingfirmware OS 400 that includes enabler component 405. In step 505, theuser, for example, using a mobile app store application alreadyinstalled on personal mobile device 100 (or through alternativedownloading means), purchases or otherwise downloads and installs mobileapplication package 410 on the host OS of personal mobile device 100.Upon installation of mobile application package 410, in step 510, theuser launches provisioning tool 420 of mobile application package 410.In one embodiment, provisioning tool 420 provides a user interface tothe user to input information into provisioning tool 420 that enablesprovisioning tool 420 to establish a connection (e.g., wireless) tovirtual phone provisioning service 215. For example, an administrator ofIT department may, via an out-of-band channel (e.g., orally, email,support ticket, etc.), provide the user a URL to input into provisioningtool 240 which identifies a network address (e.g., and listening port)of mobile management platform 200 and/or unique identifying information(e.g., user ID, etc.) that virtual phone provisioning service 215 canutilize to match a virtual phone image 425 that corresponds to the user.Alternatively, a user may alternatively provide such unique identifyinginformation (e.g., enterprise username and password, etc.) toprovisioning tool 420 or provisioning tool 420 may extract such a uniqueidentifying information from personal mobile device 100 itself (e.g.,user's cell phone number, etc.). Upon receipt of such unique identifyinginformation from provisioning tool 420, virtual phone provisioningservice 215 is able to identify a virtual phone image 425 thatcorresponds to the user. In an alternative embodiment, virtual phoneprovisioning service 215 may utilize push methodologies to transmit apush message to personal mobile device 100 that wakes-up provisioningtool 420 on personal mobile device 100 in order to establish aconnection back to virtual phone provisioning service 215. In one suchembodiment, such a push message may include unique identifyinginformation corresponding to the user which provisioning tool 420 cantransmit back to virtual phone provisioning service 215 to enablevirtual phone provisioning service 215 to identify a virtual phone image425 corresponding to the user (or alternatively, provisioning tool 420can prompt the user for such unique identifying information, such as ausername and password or extract such unique identifying informationfrom personal mobile device 100, such as a cell phone number).

In step 515, provisioning tool 420, as described above, establishes aconnection (e.g., wireless) with virtual phone provisioning service 215and provides the unique identifying information to virtual phoneprovisioning service 215 to identify a virtual phone image 425corresponding to the user. In step 520, virtual phone provisioningservice 215 receives the unique identifying information and, in step525, dynamically generates or otherwise identifies a previously storeddefault virtual phone image 425 corresponding to the unique identifyinginformation (and thus, the user). For example, in one embodiment,virtual phone provisioning service 215 determines an identity of theuser from the received unique identifying information and is able toidentify a default virtual phone image 425 stored in a file systemrepository of mobile management database 225 that corresponds to thebusiness group of the user (see, e.g., FIG. 3C). In step 530, virtualphone provisioning service 215 transmits virtual phone image 425 toprovisioning tool 420. In one embodiment, such virtual phone image 425is transmitted as a zip file. In step 535, virtual phone provisioningservice 215 similarly identifies policy settings corresponding to theuser's business group (see, e.g., FIG. 3D) as well as any additionalmobile applications requested by the user (and supported by ITdepartment 115) that are not included in virtual phone image 425, and instep 540, transmits the policy setting and additional mobileapplications to provisioning tool 420. In one embodiment, communicationbetween virtual phone provisioning service 215 and provisioning tool 420during transmission of virtual phone image 425, business group policysettings, and additional mobile applications occurs through RESTful APIs(representational state transfer application programming interface). Insteps 545 and 550, provisioning tool 420 receives virtual phone image425, group policy settings and additional mobile applications,respectively. In one embodiment, provisioning tool 240 receives andstores virtual phone image 425, due to its size (e.g., 3 GBs or higherin some embodiments), on an external storage card of personal mobiledevice 100, such as an external microSD card or other similar small formfactor mass storage devices. Alternative embodiments may store virtualphone image 425 in the internal memory (e.g., NAND flash memory orembedded eMMC/eSD memory chips) of personal mobile device 100. In step555, provisioning tool 420 initializes business mobile device 105. Forexample, in one embodiment, during such initialization, provisioningtool 420 provides certain group policy settings received in step 550,such as lease settings, to management service 422 to initiate a periodic“leasing” communication with virtual phone leasing service 220 inaccordance with the lease settings for the user's business group (see,e.g., FIG. 3D). Similarly, provisioning tool 420 may provide other grouppolicy settings, such as password settings, to hypervisor 415 to enablehypervisor 415 to properly control password access to business mobiledevice 105. The initialization process may additionally install anyadditional mobile applications into virtual phone image 425. Onceinitialized, in step 560, the user may launch business mobile device 105in a virtual machine supported by hypervisor 415 using virtual phoneimage 425. Similarly, once virtual phone image 425 has been deliveredand installed on personal mobile device 100, at step 565, mobilemanagement platform 200 may update a user profile corresponding to theuser (see, e.g., FIG. 3B) to indicate that the user's business mobiledevice 105 has now been activated.

FIG. 6 is a flow that illustrates a process for establishing leasecommunications between a mobile management platform server 200 and apersonal mobile device 100. As previously discussed, in certainembodiments, once virtual phone image 425 has been delivered, stored andinstalled, management service 422 of mobile application package 410begins periodic “lease” communications with virtual phone leasingservice 220 of mobile management platform 200. In certain embodiments,for security purposes, management service 422 runs in a privileged modein the host OS of personal mobile device 100 such that managementservice 422 cannot be manually terminated by the user. In step 600,management service 422 initiates or starts a periodic timer for a leaseinterval, such as 12 hours (see, e.g., FIG. 3D). Upon expiration of thelease interval in step 605, management service 422 attempts to establisha connection with virtual phone leasing service 220. If, in step 610, aconnection is successfully established, then in step 615, managementservice 422 communicates with virtual phone leasing service 220 anddownloads any updates, changes and/or modifications to any settings forbusiness mobile device 105 and modifies virtual phone image 425,hypervisor 415 settings (e.g., password security settings for businessmobile device 105), management service 422 configuration settings (e.g.,lease settings) and/or other settings and configurations accordingly.Such updates, changes, and/or modifications may include, for example,instructions to wipe business mobile device 105 from personal mobiledevice 100 (e.g., due to the user no longer being an employee atenterprise 115), new mobile applications to install on business mobiledevice 105, instructions to remove existing mobile applications frombusiness mobile device 105, upgrades to the guest OS of business mobiledevice 105, changes to user settings and customizations for guest OS ofbusiness mobile device 105, changes to the group policy settings of theuser, changes to shared preferences for mobile applications, and thelike. In one embodiment, an administrator using mobile managementplatform server 200 may interact with user interface 205 to request anyof the foregoing updates, changes and/or modifications to businessmobile device 105, which are then queued until management service 422successfully establishes a connection with virtual phone leasing service220. After performing such updates, changes, and/or modifications bymanagement service 422, in step 620, management service 422 resets itsperiodic timer and returns to step 605.

If, however, in step 610, a connection is not successfully established(e.g., due to a malicious user who has stolen personal mobile device 100and turned off its wireless network capabilities), then in step 625, ifa time period for an auto-wipe setting (e.g., 4 days in FIG. 3D) haselapsed, then in step 630, management service 422 will permanentlydelete or otherwise remove virtual phone image 425 from personal mobiledevice 100 thereby permanently wiping the existence of business mobiledevice 105 from personal mobile device 100 for security purposes. Itshould be recognized that the wiping of business mobile device 105 frompersonal mobile device 100 does not affect a user's ability to usepersonal mobile device 100. If, the time period for auto-wipe has notelapsed, then, in step 635, if a time period for an auto-disable setting(e.g., 1 day in FIG. 3D) has elapsed, then, in step 640, managementservice 422 will temporarily disable access by the user to businessmobile device 105 until a connection with virtual phone leasing servicehas been re-established in step 610. It should be recognized that theflow of FIG. 6 for lease communications is merely exemplary and variousalternatives may be made consistent with the teachings herein. Forexample, while FIG. 6 describes a “polling” technique in whichmanagement service 422 running on personal mobile device 100 initiatesan attempt to establish communications with virtual phone leasingservice 220 of mobile management platform 200, alternative embodimentsmay employ a push model, whereby virtual phone leasing service 220utilizes a periodic timer to transmit push messages to managementservice 422 on personal mobile device 100 to request management service422 to connect back to virtual phone leasing service 220.

Although one or more embodiments of the present invention have beendescribed in some detail for clarity of understanding, it will beapparent that certain changes and modifications may be made within thescope of the claims. For example, while embodiments herein have referredto certain mobile operating systems such as Android, it should berecognized that any mobile operating systems may be utilizing inalternative embodiments such as Apple's iOS, Research in Motion'sBlackberry OS, Microsoft's Windows Phone, Hewlett Packard's webOS,Symbian, Java, and the like. Similarly, while embodiments herein havegenerally utilized a smartphone as an example of a mobile device, itshould be recognized that any potable device that has primary purposesof providing mobile computing or mobile data services to a user mayutilize the techniques herein, including tablet computers and similarportable devices. It should further be recognized that use of certainterminology that may be more commonly used with certain operatingsystems than others is merely exemplary not meant to limit the scope ofthe teachings herein to any particular operating system and thatcorresponding functions and components in other operating systemplatforms may benefit from the teachings herein. Accordingly, thedescribed embodiments are to be considered as illustrative and notrestrictive, and the scope of the claims is not to be limited to detailsgiven herein, but may be modified within the scope and equivalents ofthe claims. In the claims, elements and/or steps do not imply anyparticular order of operation, unless explicitly stated in the claims.

The various embodiments described herein may employ variouscomputer-implemented operations involving data stored in computersystems. For example, these operations may require physical manipulationof physical quantities—usually, though not necessarily, these quantitiesmay take the form of electrical or magnetic signals, where they orrepresentations of them are capable of being stored, transferred,combined, compared, or otherwise manipulated. Further, suchmanipulations are often referred to in terms, such as producing,identifying, determining, or comparing. Any operations described hereinthat form part of one or more embodiments of the invention may be usefulmachine operations. In addition, one or more embodiments of theinvention also relate to a device or an apparatus for performing theseoperations. The apparatus may be specially constructed for specificrequired purposes, or it may be a general purpose computer selectivelyactivated or configured by a computer program stored in the computer. Inparticular, various general purpose machines may be used with computerprograms written in accordance with the teachings herein, or it may bemore convenient to construct a more specialized apparatus to perform therequired operations.

The various embodiments described herein may be practiced with othercomputer system configurations including hand-held devices,microprocessor systems, microprocessor-based or programmable consumerelectronics, minicomputers, mainframe computers, and the like.

One or more embodiments of the present invention may be implemented asone or more computer programs or as one or more computer program modulesembodied in one or more computer readable media. The term computerreadable medium refers to any data storage device that can store datawhich can thereafter be input to a computer system—computer readablemedia may be based on any existing or subsequently developed technologyfor embodying computer programs in a manner that enables them to be readby a computer. Examples of a computer readable medium include a harddrive, network attached storage (NAS), read-only memory, random-accessmemory (e.g., a flash memory device), a CD (Compact Discs)—CD-ROM, aCD-R, or a CD-RW, a DVD (Digital Versatile Disc), a magnetic tape, andother optical and non-optical data storage devices. The computerreadable medium can also be distributed over a network coupled computersystem so that the computer readable code is stored and executed in adistributed fashion.

Virtualization systems in accordance with the various embodiments, maybe implemented as hosted embodiments, non-hosted embodiments or asembodiments that tend to blur distinctions between the two, are allenvisioned. Furthermore, various virtualization operations may be whollyor partially implemented in hardware. For example, a hardwareimplementation may employ a look-up table for modification of storageaccess requests to secure non-disk data.

Many variations, modifications, additions, and improvements arepossible, regardless the degree of virtualization. The virtualizationsoftware can therefore include components of a host, console, or guestoperating system that performs virtualization functions. Pluralinstances may be provided for components, operations or structuresdescribed herein as a single instance. Finally, boundaries betweenvarious components, operations and data stores are somewhat arbitrary,and particular operations are illustrated in the context of specificillustrative configurations. Other allocations of functionality areenvisioned and may fall within the scope of the invention(s). Ingeneral, structures and functionality presented as separate componentsin exemplary configurations may be implemented as a combined structureor component. Similarly, structures and functionality presented as asingle component may be implemented as separate components. These andother variations, modifications, additions, and improvements may fallwithin the scope of the appended claims(s).

1-36. (canceled)
 37. A method of provisioning mobile device comprising:binding a mobile application for provisioning a business mobile deviceto a privileged component of a host operating system of the personalmobile device, wherein the business mobile device comprises a virtualmachine running on a software virtualization layer and the bindingenables the software virtualization layer and a management servicecomponent of the mobile application to execute in a privileged mode;downloading, through the mobile application, a virtual phone image forthe business mobile device and security-related policy settings relatingto use of the business mobile device from a mobile management server,wherein the software virtualization layer is configured to launch thevirtual machine for the business mobile device based on the virtualphone image; and removing the virtual phone image of the business mobiledevice without affecting use of the personal mobile device external tothe virtual machine, wherein the management service component isconfigured to prevent the user of the personal mobile device fromterminating the management service component.
 38. The method of claim37, further comprising initiating a periodic attempt to establish aconnection between the management service component of the mobileapplication and the mobile management server to comply with thesecurity-related policy settings.
 39. The method of claim 37, whereinthe binding comprises an authentication of the mobile application withthe privileged component.
 40. The method of claim 37, wherein theprivileged component facilitates transfer of control between the hostoperating system of the personal mobile device and the virtual machineof the business mobile device.
 41. The method of claim 37, wherein themobile application is downloaded to the personal mobile device from amobile application store.
 42. The method of claim 41, wherein the mobileapplication is downloaded by a provisioning component of the mobileapplication.
 43. The method of claim 42, wherein the provisioningcomponent of the mobile application is configured with a network addressof the mobile management server.
 44. The method of claim 37, wherein thesecurity-related policy settings comprise at least one of an intervaltime period to establish communications between the management servicecomponent and the mobile management server, an auto-disable time periodto temporarily disable the business mobile device and an auto-wipe timeperiod to permanently remove the business mobile device from thepersonal mobile device.
 45. The method of claim 37, further comprisingdownloading any updates to the business mobile device from the mobilemanagement service upon successfully establishing a connection betweenthe management service and the mobile management servicer during aperiodic attempt.
 46. The method of claim 37, further comprisingtemporarily disabling access to the business mobile device uponexpiration of an auto-disable time period specified in thesecurity-related profile settings.
 47. A mobile device configured tosupport a virtual business mobile device, the mobile device configuredto at least: bind a mobile application for provisioning a businessmobile device to a privileged component of a host operating system ofthe personal mobile device, wherein the business mobile device comprisesa virtual machine running on a software virtualization layer and thebinding enables the software virtualization layer and a managementservice component of the mobile application to execute in a privilegedmode; download, through the mobile application, a virtual phone imagefor the business mobile device and security-related policy settingsrelating to use of the business mobile device from a mobile managementserver, wherein the software virtualization layer is configured tolaunch the virtual machine for the business mobile device based on thevirtual phone image; and remove the virtual phone image of the businessmobile device without affecting use of the personal mobile deviceexternal to the virtual machine, wherein the management servicecomponent is configured to prevent the user of the personal mobiledevice from terminating the management service component.
 48. The mobiledevice of claim 47, wherein the mobile device is further configured toinitiate a periodic attempt to establish a connection between themanagement service component of the mobile application and the mobilemanagement server to comply with the security-related policy settings.49. The mobile device of claim 47, wherein the mobile device binds byauthenticating of the mobile application with the privileged component.50. The mobile device of claim 47, wherein the privileged componentfacilitates transfer of control between the host operating system of thepersonal mobile device and the virtual machine of the business mobiledevice.
 51. The mobile device of claim 47, wherein the mobileapplication is downloaded to the mobile device from a mobile applicationstore.
 52. The mobile device of claim 47, wherein the mobile applicationis downloaded by a provisioning component of the mobile application. 53.The mobile device of claim 47, wherein the provisioning component isconfigured with a network address of the mobile management server. 54.The mobile device of claim 47, wherein the security-related policysettings comprise at least one of an interval time period to establishcommunications between the management service component and the mobilemanagement server, an auto-disable time period to temporarily disablethe virtual business mobile device and an auto-wipe time period topermanently remove the virtual business mobile device from the mobiledevice.
 55. The mobile device of claim 47, wherein the mobile device isfurther configured to download any updates to the virtual businessmobile device from the mobile management service upon successfullyestablishing a connection between the management service and the mobilemanagement servicer during a periodic attempt.
 56. The mobile device ofclaim 47, wherein the mobile device is further configured to disableaccess to the virtual business mobile device upon expiration of anauto-disable time period specified in the security-related profilesettings.
 57. A non-transitory computer readable storage mediumincluding instructions that cause a processor of a mobile device to atleast: bind a mobile application for provisioning a business mobiledevice to a privileged component of a host operating system of thepersonal mobile device, wherein the business mobile device comprises avirtual machine running on a software virtualization layer and thebinding enables the software virtualization layer and a managementservice component of the mobile application to execute in a privilegedmode; download, through the mobile application, a virtual phone imagefor the business mobile device and security-related policy settingsrelating to use of the business mobile device from a mobile managementserver, wherein the software virtualization layer is configured tolaunch the virtual machine for the business mobile device based on thevirtual phone image; and remove the virtual phone image of the businessmobile device without affecting use of the personal mobile deviceexternal to the virtual machine, wherein the management servicecomponent is configured to prevent the user of the personal mobiledevice from terminating the management service component.
 58. Thenon-transitory computer readable storage medium of claim 57, wherein theinstructions further cause the processor to initiate a periodic attemptto establish a connection between the management service component ofthe mobile application and the mobile management server to comply withthe security-related policy settings.
 59. The non-transitory computerreadable storage medium of claim 57, wherein the mobile device binds byauthenticating the mobile application to the privileged component. 60.The non-transitory computer readable storage medium of claim 57, whereinthe privileged component facilitates transfer of control between thehost operating system of the mobile device and the virtual machine ofthe virtual business mobile device.
 61. The non-transitory computerreadable storage medium of claim 57, wherein the mobile application isdownloaded to the mobile device from a mobile application store.
 62. Thenon-transitory computer readable storage medium of claim 57, wherein themobile application is downloaded by a provisioning component of themobile application.
 63. The non-transitory computer readable storagemedium of claim 57, wherein the user provides the provisioning componentof the mobile application with a network address of the mobilemanagement server.
 64. The non-transitory computer readable storagemedium of claim 57, wherein the security-related policy settingscomprise at least one of an interval time period to establishcommunications between the management service component and the mobilemanagement server, an auto-disable time period to temporarily disablethe virtual business mobile device and an auto-wipe time period topermanently remove the virtual business mobile device from the mobiledevice.
 65. The non-transitory computer readable storage medium of claim57, wherein the instructions further cause the processor to perform thestep of downloading any updates to the virtual business mobile devicefrom the mobile management service upon successfully establishing aconnection between the management service and the mobile managementservicer during a periodic attempt.
 66. The non-transitory computerreadable storage medium of claim 57, wherein the instructions furthercause the processor to at least temporarily disable access to thevirtual business mobile device upon expiration of an auto-disable timeperiod specified in the security-related profile settings.